Shipping & Policies
Extreme Imaging Delivery Standards
Shipping Info
By default, we ship using Canada Post’s Expedited service. This ensures that your package usually arrives 1-4 business days after departing our Barrie store (depending on your location within Canada).
Out of province and busy times of the year can result in longer wait times, but tracking info is always provided so you can monitor the progress of your package.
How Your Items Are Packaged
- Standard Prints: Prints 16×20 or smaller in size are shipped in rigid, flat mailers to prevent bending.
- Large Enlargements: Larger prints are carefully rolled in protective tubes or shipped in makeshift cardboard carriers.
- Wall Art: Canvas wraps, metal prints, and other fragile gifts are carefully wrapped and shipped in protective boxes.
Return Policy
Satisfaction is guaranteed. Because our products are highly customized to your specific files, we do not accept standard returns or buyer’s remorse exchanges. However, if a product arrives damaged from shipping or there is a defect in the craftsmanship, please contact us immediately and we will work to fix the issue and make it right.
Customer Service
Please give us a call at 705-727-1139 or contact us online if you have any questions or concerns.
Sometimes we’re tied up with a customer in the store or working the printers and are unable to pick up the phone. If you leave us a message, we’ll get back to you as soon as possible.